Susan Brock

Seller

Professional, Knowledgeable, & Extremely Motivated To Sell: Susan was a pleasure to work with. She was very knowledgeable in regards to improvements needed and attributes which made my property stand out. Excellent advertising including everything from drone photography, listing description and highlighting the properties attributes. Quick to respond easy to reach, and she was always willing to go above and beyond. She definitely exceeded my expectations and for anyone looking for an agent that knows what they are doing, DO NOT hesitate to list with Susan. You won’t be disappointed! Review submitted by Greg Corley (Seller) on 9 Jan 2023

Seller

It was a great experience working with Susan. Susan did a great job communicating with me and explaining every step of selling my home. Susan had a buyer in less than 30 minutes after my initial interview with her. She is a wonderful and caring person. She gives the job a 100 percent. I will use her again if I need to sell any property. Linda Walley December 30, 2022 Verified by RateMyAgent

Buyer

Thumbs up! Susan was always ready to show us a new property (it took us a year to find our new home!), was quick to answer questions, and gave us good counsel in the process! I highly recommend how professional she was but also a friend! Rachel Cornell December 21, 2022 Verified by RateMyAgent

Seller

Agent for selling home and buying new home. Susan was on point for pricing and picture gallery for old home. We sold it within a month for the asking price. We went through a lot finding a new home to buy -due to a tiny market. She jumped on the home we bought before anyone else could and we put in bid the day we saw it. She follows through with clients before, during and after. Always kept in touch and followed through. Rhonda Collins December 8, 2022 Verified by RateMyAgent

Buyer

Excellent buyers agent, understands local market well. This is the 9th house that my wife and I have bought through Susan. She has high ethical standards, knows the local market well, and once owned and managed rentals herself, so she has been an excellent resource for us as we've built our rental home business in Cherokee County. This house had some known issues and required more effort and back-and-forth with the seller and Susan provided great advice through this whole process. Brian Johnson November 29, 2022 Verified by RateMyAgent

Buyer

The Best In The Business! I feel so blessed that I have such an efficient, professional realtor in Susan Brock. Once again, she has gone above and beyond to make sure that my purchase was completed in a timely manner. She has negotiated a fair price for my new home and there is no doubt about her loyalty to her clients. Claire Johnson November 9, 2022 Verified by RateMyAgent

Buyer

Susan has helped us on several occasions. Each situation has been very successful. Susans expertise and superior local knowledge turned our last buying from a declined acceptance to a better deal at the same location. The other Realtor seemed to be playing games. Susan recognized his games and was able to save the buying and saved us an additional $8000.00 dollars. As I mentioned, Susan"s superior local knowledge and professional approach is valued and we will continue with this relationship of professionalism and developed friendship. Lilia Butler October 19, 2022 Verified by RateMyAgent

Seller

Susan Brock is Amazing! Susan was very professional, knew exactly what we should look for during the selling process. She kept us calm, gave us the right information on the market. True professional! Scott Barton October 14, 2022 Verified by RateMyAgent

Seller

One of a Kind! This is our 2nd time using Susan. We love working with her! She is knowledgeable, quick to respond, takes time to research and answers questions. She truly cares for her customers and their needs. I can’t imagine going with anyone else! She is a highly qualified agent/representative for her clients and is always looking for the best solution to anything that comes up. Highly recommended!! Laurie Barton October 13, 2022 Verified by RateMyAgent

Seller

Great, as always! This is the 3rd time we have used Susan to sell property for us. Each time she has helped us get the desired selling price. She has always been readily available any time we needed her and has been awesome to work with. Appreciate all she did! Rhonda Davis Sept 10, 2022 Verified by RateMyAgent

Buyer

Outstanding service! Susan met with us on a Saturday, minutes after we contacted her the first time. We fired our previous agent, and the difference was night and day. Susan is very responsive, knows her market, and has a wealth of knowledge about all things related to her profession. Despite some delays with surveyors and appraisers, Susan made the process as smooth and painless as it could be. I highly recommend her to anyone looking to buy or sell property in East Texas. Andrew Hoffmeyer Sept 1, 2022 Verified by RateMyAgent

Buyer

Outstanding Agent! We were moving in from out of state and needing an agent that specialized in rural areas. We found the best. Her knowledge of the entire area was extremely helpful. The most important aspect was that she was willing to travel anywhere in the east TX area we were wanting to look. There were days we would have houses 100 miles apart and some in between, and Susan was able to coordinate all the showings in geographical sequence and made the distance seem easy. She understood quickly what we were looking for, but was also very suggestive, of what we might want to consider looking at. She was available to us any time we called and very quick to respond with answers to any questions. She was very up-front, honest, and very patient throughout the entire process. We couldn't be more happy that we selected her as our agent. Stephen Dear Aug 29, 2022 Verified by RateMyAgent

Seller

Wonderful to Work With! Susan was so great to work with. She kept everything on track, and arranged ALL the details including recommending service providers to make repairs after the inspection. I felt like she was top of things the entire time and always kept me in the loop about what was going on. Working with Susan was a great experience and I will use her services again in the future. Rachelle Walley Aug 19, 2022 Verified by RateMyAgent

Seller

Susan Brock is hands down the best agent I've ever used. Susan's approach to real estate is both highly professional and enthusiastic. She anticipated my needs and quickly got to work. She dealt with a demanding buyer and never complained, and all the while kept her commitment to me as a seller. Should I ever need another real estate agent, Susan will be my first and only call. Claire Johnson June 27, 2022 Verified by RateMyAgent

Seller

Easiest Process! Susan was very professional throughout the whole process. She was kind and we knew she was going to take good care of us. We would recommend her 100 times again to anyone else looking to sale their property (or buy.) Thanks Susan! You’re the best! Coby Duren April 5, 2022 Verified by RateMyAgent

Buyer

Finding a friend! I met Susan online after finding a beautiful log cabin on 23 acres… I worked virtually with Susan all the way up to closing from Florida… my daughter who lives in Texas met with Susan in person. Susan has been very accommodating answering all questions in a timely fashion and went above and beyond to make everything go smoothly in the transition. I would highly recommend Susan to any first time buyer or someone that has bought in the past Thank you again Susan for we didn’t just find a great realtor we found a friend… Gayle Booth March 21, 2022 Verified by RateMyAgent

Buyer

Purchasing land. Susan was very professional and helpful. She has a lovely personality and also provided much needed local knowledge. Very confident and prepared. She is very prompt at responding to emails, calls and text. Christina Gardenas Feb 2, 2022 Verified by RateMyAgent

Buyer

Excellent buyers agent, couldn't ask for more. We have worked with Susan since fall 2021 and she has been an excellent agent and resource for us. She is knowledgeable in the Jacksonville market, has owned and managed rentals herself, and is well connected to vendors who can help with getting a house ready for rental. Susan has viewed many properties and we are happy to move forward on her recommendation without seeing the property ourselves. She has worked to understand our needs and perspective and has made the process easy. We look forward to buying more homes through her. Brian Johnson Feb 1, 2022 Verified by RateMyAgent

Seller

A caring professional. At a time when we were settling the estate of our recently deceased mom, Susan stepped in and guided us through the process of selling mom’s home. While she understood the grieving process that we were going through, she clearly articulated what we needed to do to sell the house. It sold, and we received the blessing of her diligence. John Tanner Jan 3, 2022 Verified by RateMyAgent

Buyer

A determined agent. Susan was very patient and determined as we spent more than six months looking for just the right house. When we found it, she was ready with all paperwork. The house went on the market Tuesday, we viewed it and signed papers with offer same day. Three other offers were already on the table. By Thursday we received notice that the owner accepted our offer. We knew that without Susan’s efforts to meet our needs, we may not have been the ones closing on the house. Susan was dedicated to the task of helping us gain a new home. Very focused, determined, diligent, and understanding! John Tanner Deb. 28, 2021 Verified by RateMyAgent

Seller

Fast, comfortable and done right! During the listing, showing and subsequent sale of our home Susan was everything we could have asked for and believe me, I do know what that means! After spending 25+ years in the property management business, the time, effort, thought and work effort it takes to do the good job Susan does is easily recognizable the results prove it. Susan's honesty, integrity, knowledge and work ethic will be the asset you need in home hunting. Will definitely call upon her again if need arises. Linda Smith Dec 17, 2021 Verified by RateMyAgent